How to Apply for the Park Home Warm Home Discount

Park Home Warm Home Discount: How to Apply Through Charis Grants in 2026

Park home and static caravan residents cannot get the Warm Home Discount the way most households do, because the standard scheme runs through an energy supplier and most park home residents pay their electricity through their site owner instead. A separate, dedicated scheme run by Charis Grants exists specifically for this situation, providing the same £150 payment through its own application process rather than an automatic supplier credit.

Important: InstantGrant is an independent grant information and application-support service. We are not the UK government, Ofgem, or Charis Grants. All figures on this page are verified against Charis Grants and Citizens Advice guidance as of 12 September 2026. Always confirm current application dates directly with Charis Grants before assuming the scheme is open.

This guide explains why park homes need a separate scheme, exactly who qualifies, how the application process works, when it typically opens each year, and what to do if you cannot apply online.

Why Park Homes Need a Separate Scheme

An estimated 110,000 park home and static caravan addresses exist across England, Scotland, and Wales, and most residents pay for electricity through their site owner rather than holding a direct account with an energy supplier. Because the main Warm Home Discount scheme identifies eligible households by matching supplier account records to benefit data, park home residents without a direct supplier account are effectively invisible to that automatic process, which is exactly why the Charis Grants scheme was created as a dedicated alternative pathway.

Who Runs the Scheme

The Park Home Warm Home Discount is an Ofgem-regulated, multi-supplier initiative managed by Charis Grants rather than by any single energy company. For winter 2025/26, the scheme was funded by contributions from E.ON Next, Utilita, and OVO, and the specific funding suppliers can vary from year to year depending on which companies choose to contribute. This funding structure is also why the scheme operates on limited funding, unlike the main Warm Home Discount, which pays out to every household that meets the eligibility criteria.

Who Qualifies

To qualify for the Park Home Warm Home Discount, you must permanently live on a residential park home site and pay your site owner directly for your electricity, rather than holding your own supplier account. Beyond this residency requirement, you need to meet one of two separate qualifying routes.

Route 1: Household Income Below £20,328

If your total household income is below £20,328 a year before tax and other deductions, you can qualify through the income route regardless of whether you receive any specific benefit. This threshold is checked against gross income, not what you take home after deductions.

Route 2: Qualifying Benefit

Alternatively, if someone in your household receives a qualifying benefit, listed on the Charis Grants application page when the scheme reopens, you can qualify through that route instead of the income threshold. Since the specific benefit list can be updated between scheme years, checking the current list directly with Charis Grants when applying is worth doing rather than relying on a previous year's criteria.

When the Scheme Opens

The Park Home Warm Home Discount closed for winter 2025/26 and is expected to reopen in September 2026 for winter 2026/27, ahead of the main Warm Home Discount scheme's typical October opening. Applying as early as possible after the scheme reopens matters significantly here, since funding is limited and applications are processed on a first-come, first-served basis rather than being guaranteed to every eligible household as with the main scheme.

How to Apply

Applications are made directly through the Charis Grants website's dedicated Park Homes Warm Home Discount page rather than through any energy supplier or government portal. After submitting an application, you receive an email confirmation, and Charis may contact some applicants to request supporting documents to verify eligibility. Checking your inbox and junk folder regularly after applying matters, since failing to respond to a documentation request can result in missing out on the payment even after a successful initial application.

Phone Support If You Can't Apply Online

If you find the online application difficult, or need help completing the form, Charis Grants offers phone support Monday to Friday, 9am to 5pm, on 01733 797543. This route exists specifically because many park home residents are elderly and may not have easy internet access, so using the phone line is a legitimate alternative rather than a fallback of last resort.

How Payment Works

Unlike the main Warm Home Discount, which applies as a credit directly to your electricity bill, the Park Home Warm Home Discount pays successful applicants £150 directly into their bank account. This is a meaningful practical difference worth knowing before you apply, since it means providing your bank details as part of a successful application rather than simply waiting for a bill credit to appear.

Extra Support Some Years

In some scheme years, additional funding contributed by participating suppliers has allowed Charis to provide extra support beyond the £150 payment, such as a "Heat the Home" bundle of energy efficiency products, or in some cases help toward replacing old, inefficient appliances like fridges and cookers. This additional support is not guaranteed every year and depends on how much extra funding suppliers choose to contribute, so treat it as a possible bonus rather than something to plan around.

Common Misconceptions

"I can apply for the Park Home Warm Home Discount the same way as the main scheme." No. The main scheme works automatically through your energy supplier. Park home residents apply separately and directly through Charis Grants instead.

"If I miss the opening date, I can still apply anytime before winter." Not reliably. Funding is limited and processed first-come, first-served, so applying as soon as the scheme reopens in September gives you the best chance of receiving the payment.

"I'll get a bill credit like everyone else." No. Successful Park Home Warm Home Discount applicants receive £150 paid directly to their bank account, not a credit applied to an energy bill.

Frequently Asked Questions

How do I apply for the Park Home Warm Home Discount? Apply directly through the Charis Grants website's dedicated Park Homes Warm Home Discount page when the scheme reopens, expected in September 2026. Phone support is available on 01733 797543 if you need help applying.

Why can't park home residents get the Warm Home Discount automatically? Most park home residents pay their site owner for electricity rather than holding a direct supplier account, so the automatic supplier-matching process used for the main scheme cannot identify them.

What income threshold applies to the Park Home Warm Home Discount? A household income below £20,328 a year before tax qualifies you, or alternatively receiving a specific qualifying benefit listed on the Charis Grants application page.

When does the Park Home Warm Home Discount open in 2026? It is expected to reopen in September 2026 for winter 2026/27, ahead of the main scheme's typical October opening. Applying as early as possible matters given limited funding.

Do I get the £150 as a bill credit or a bank payment? As a direct payment into your bank account, unlike the main Warm Home Discount, which applies as a credit to your electricity bill.

How InstantGrant Can Help

Understanding which of the two qualifying routes applies to your situation, and making sure you apply as soon as the scheme reopens, can make the difference between receiving the payment and missing out given the limited funding. InstantGrant is an independent grant information and application-support service that can help you understand your eligibility before you apply.

We are not Charis Grants, Ofgem, or the UK government. We do not process applications on your behalf and we do not guarantee any outcome.

Check your eligibility at instantgrant.co.uk